Master Data Specialist AMEA

Role purpose : Ensure efficient, high quality and cost-effective creation and maintenance of Master Data for the region. Efficient creation and management of Master Data is a critical enabler for the running of Syngenta’s and CP businesses, from sourcing and production to supply to internal and external customers.   

• Acts as a single point of contact for master data requirements for regional P&S
• Acts as a bridge between Syngenta business and Capgemini central MDM team
• Supports and manages exceptions and issue management
• Recognized as a subject matter expert for MDM within the regional P&S organization
• Coordinates MDM activities across different P&S functions within the region and drives improvement activities and change agenda across P&S.
• Drive improvement in the MDM activities across the AMEA.

Accountabilities

• Validates and approves data readiness for complex data creation and enrichment scenarios
• Act as point of escalation for requestors or CG MDM team to unblock master data requests
• Review E2E workflow status for data creation and enrichment taking action where required
• Review MDM KPIs & SLA performance and drive continuous improvement to address any identified systemic issues
• Explore master data improvement opportunities including acting as SME in improvement initiatives and projects, highlighting new business scenarios to the wider MDM team
• Assess and drive improvements in knowledge of business stakeholders to ensure appropriate level of understanding of MDM processes within wider community
• Assess training documentation needs of business stakeholders and work together with MDM Business Analysts to ensure appropriate documentation is provided
• Appropriately communicate MDM related impacts across relevant business departments

Knowledge, experience & capabilities

Critical knowledge

• Bachelor degree in technical, engineering or supply chain management
• Experience in planning & operations processes
• Experience in Master data management and understand the complex master data structures in the business.
• Project management experience.

Critical experience

• 3-5 years of experience in  supply and/or operations roles with experience of master data management
• Experience in working in an environment with complex master data structures
• Lean / six sigma experience of advantage

Critical technical, professional and personal capabilities

• Track record of high performance in current and previous roles
• Good communication with various stakeholders and other functions
• Pro-active team player / knowledge sharer / open and transparent
• Good analytical thinking and planning ability.