IT Commercial Platforms Lead - APAC

Purpose

The APAC IT Commercial Platform Lead will provide leadership and direction for all aspects of the support and ongoing development and improvement of commercial related IT business capabilities for global commercial platforms used in APAC.  As a member of the IT Commercial Platform Leadership Team, and working with the Seeds and CP IT & Digital teams in the region, this leader will ensure that the business processes that underpin commercial performance have the right platforms in place, with development plans that support the CP and Seeds business strategies.

Critical to this role is ensuring that the right mix of IT capabilities, both internal and external, is in place and integrated across the commercial platform lifecycle.  Optimized cost, good user experience, and platform performance must all be balanced.

The APAC IT Commercial Platform Lead will also support the transformation of commercial processes in the region with modern, scalable & sustainable technology solutions, which includes agile delivery of change and support, and identification of opportunities to provide common solutions across CP ,Seeds and other business units.  This will require a leader with the ability to understand and be an ambassador for the future model and the positive impact it will have on Syngenta’s business.

This leader will ensure effective coordination of effort across the Syngenta IT landscape, working closely with the CP and Seeds business, IT Regional Teams, and with the other areas of IT Commercial Platforms plus other Global IT teams (like SAP, Analytics) in order to support integrated planning and solution delivery.

Accountabilities

• Co-ordinate with regional IT and Digital to shape the regional roadmap of tools
• Understand how global solutions might fit into APAC needs and position them as a part of the roadmap creation.
• Establish and maintain commercial platform business capabilities strategies, roadmaps, and plans that support the CP and Seeds business needs.
• Build a Commercial Platforms team and management system which focuses on supporting and continuously improving commercial platforms, while also transforming Development and Operations to more agile methods focused on Business outcomes.
• Work closely with Seeds and CP IT & Digital Regional Teams to enable scale and support for the integration of IT commercial platforms and commercial business capabilities.
• Implement the sourcing strategy for capabilities required to support Syngenta’s commercial platforms.  This will include ensuring third party agreements, as well as internal capabilities are seamlessly integrated to support these platforms. 
• Deliver operational efficiency, proactive service management, and drive continuous improvement in the quality and effectiveness of IT commercial Platforms by ensuring that effective and efficient end to end support arrangements and critical lifecycle documentation are in place.
• Own and drive quality to keep Platforms stable and evergreen such as Portfolio Planning, Release, and Test Management.
• Establish clear accountability and ownership for services and where appropriate ensure that delivery responsibility is established to improve knowledge and control
• Lead a team of solution designers, development and Data, Integration & Reporting capabilities in order to facilitate DevOps model and initiatives focused on business impact
• Provide business outcome and value aligned service reporting in order to drive a culture of client centricity and improve visibility of performance.

Dimensions

Business Impact: Regional platforms support for commercial capabilities and functions.  Strategies and plans for commercial platforms will influence the regional change portfolio, aligned with the global needs from other regions, requiring work with the CP and Seeds IT Regional teams, as well as all business units. 

People:  a mix of internal and external dedicated resources.  Resources to be located across the region, including Syngenta business locations and centers, and other to be assessed if needed.

Budget:  Direct influence over Business technology investment plans, and impact on other IT & Digital areas

Geographic Scope: Regional, country and Territory

Complexity:  Commercial Platforms support commercial business functions, must integrate with other IT teams and capabilities (for instance, infrastructure, SAP, Mulesoft, Data and reporting, IT regional teams and other teams inside IT commercial platforms), and must effectively balance cost and efficiency with user experience and functionality.  Requires excellent stakeholder management, matrix design and cross functional leadership skills.

Experience / Previous jobs required for the job

• Extensive career experience leading delivery organizations
• Demonstrated ability to lead and catalyze organizational change
• Demonstrated ability to drive and deliver high profile/value projects, changes, “Make it happen” attitude  
• Proven skills in leading the implementation of IT and Functional strategies
• Experience with offshore and nearshore operations
• Management of senior stakeholders.
• Ability to work well in and across diverse global teams and proven ability to influence others to achieve positive outcomes
• Demonstrate strong communication and relationship building skills with the ability to influence others to achieve objectives

Awareness of developments in the IT marketplace and understands their relevance to Syngenta

• University graduate and/or advanced degree in IT, Engineering, Computer Science, Finance, Sciences, MBA, or equivalent work experience.
• This leader must have an external as well as internal view on the IT landscape, leveraging new technologies and solutions in support of Syngenta’s business.
• Must have experience with different methodologies and operating models, delivering a good balance of innovation, people-focused, and P&L mindsets, using IT as a tool to drive profitable growth and cultural change.
• Must have experience in commercial related processes end to end, in IT systems
• Experience in the implementation of new IT processes and IT operations management
• High salesforce commercial implementation experience is relevant for this job. Not mandatory

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. 

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Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner.

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