Intune SME

Role Purpose:

• As an Intune SME, you are responsible for end-to-end management and troubleshooting of Windows, Mac, iOS, Android, Rugged, HoloLens devices including but not limited to OS, Application, Configuration, Compliance management.
• Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience.
• Work with various teams to complete solution as per the requirement/request from business.

Accountabilities:

• 8+ years of total experience in managing iOS, Android, Windows, HoloLens, Rugged devices using any MDM Solution and minimum 3+ years of experience on Intune.
• Migration Experience of Windows 10 device from On-Prem AD+SCCM managed environment to Azure AD+Intune (standalone) managed environment is must.
• Knowledge on Apple Business Manager, Apple Developer Portal, Google Play Enterprise portal is must.
• Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be additional advantage.
• In-depth knowledge to create and configure MDM policies
• Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune i.e., managing application lifecycle.
• Unattended enrollment of Windows, Mac, iOS, Android, Rugged, HoloLens devices
• Managing Software Updates and Feature Updates for Windows 10
• Knowledge on MS-Graph and Power BI will be an added advantage
• Managing OS Upgrades for Windows, Mac, iOS, Android, Rugged, HoloLens devices.

Critical Knowledge Experience and Capabilities:

• Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT).
• Expert-level Windows 10 build architecture and deployment experience, including customization and "branding” of a Windows 10 build
• "Windows Autopilot” deployment experience using Azure/Intune.
• Mapping of Active Directory GPO controls and settings to Intune MDM Policies
• Implementation of Kiosk Profiles.
• Experience in device management for Windows, iOS/iPadOS, macOS, Android.
• Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc.
• Excellent knowledge of the Microsoft Azure platform, most particularly with Intune and multiple Windows AutoPilot profiles.
• Working knowledge of PowerShell scripting is a must.
• Good understanding on Device and User based Certificates (SCEP and NDES).
• Excellent teamwork skills balanced with the ability to work independently
• Proven interpersonal skills and have basic knowledge office tools (e.g., Excel) for collecting and manipulating distribution results.

Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT). Expert-level Windows 10 build architecture and deployment experience, including customization and "branding” of a Windows 10 build.

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.

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Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner.

Syngenta Group is committed to operating at the highest standards of ethics and integrity. This is a commitment that we are making to investors, customers, society and employees. Syngenta Group is also committed to maintaining a workplace environment free from discrimination and harassment.