I2P Business Partner

Role Purpose

I2P Business Partner’s role is required to ensure seamless I2P service delivery for respective countries and to provide an enhancing experience to end users of the process (finance function, non-finance functions, vendors, and I2P teams). This role can be further detailed into the following key objectives, but not limited to –

Compliance

To ensure compliance of SPDs and also to the country-specific legal / regulatory obligations, in I2P transactions & ways of working

KPIs

To ensure stringent focus & control on payments KPIs (correctness & timeliness) by providing support, guidance and resolution to respective teams involved in the I2P process

Stakeholder Management

To effectively identify, analyze, and prioritize the needs and expectations of stakeholders to ensure strategic alignment and project success. To foster positive relationships through transparent communication, proactive engagement, and continuous feedback loops to mitigate risks and enhance stakeholder satisfaction.

Knowledge Development

To build, improve & share the knowledge of processes and systems, proactively across I2P and end-users base

Leadership

Coach , develop and coordinate colleagues, and lead by example. Active engagement in center-related activities

Projects / Continuous Improvement

To actively pursue and drive/support continuous improvement in I2P processes, users’ behaviours and KPIs to drive effectiveness & efficiency. Provide support to specific strategic, I2P portfolio and/or LTO projects.

Accountabilities

• Compliance:
  • Ensure that the Standard Operating Procedures (SPDs) are followed and aligned with the current legal regulatory requirements; regularly review and update country BOPs and actively work on eliminating process exceptions
  • Implement corrective actions and enhancements to maintain compliance across all I2P processes
• KPIs:
  • Develop and implement ways to improve KPI outcomes, including process optimization and error reduction initiatives
  • Provide training and support to I2P teams to address and resolve issues impacting KPI performance
  • Review and Analyze process KPIs, collaborate with end-users and other functions to improve them
• Stakeholder management
  • Engage with stakeholders to gather insights on their needs and expectations, ensuring their alignment with strategic/project objectives
  • Communicate effectively with all stakeholders, maintaining transparency and openness in all interactions
  • Establish and maintain feedback mechanisms to continuously gather stakeholder input and address concerns promptly
• Knowledge Development
  • Create and maintain an accessible knowledge base for I2P processes and systems
  • Organize training sessions and knowledge sharing activities to enhance the expertise of the I2P users and end-users
• Leadership
  • Provide coaching and development opportunities for team members to build their capabilities and performance
  • Lead by example, demonstrating a commitment to the organization’s values and objectives
  • Actively participate in center-related activities and encourage team involvement
• Projects / Continuous improvements:
  • Engaging with Business Finance / requestors and finding smarter & more effective ways of working
  • Identify areas for continuous improvement within the I2P processes and lead initiatives to enhance efficiency and effectiveness
  • Finding out better ways of working to reduce overall cycle time, number of blockers and to improve the overall productivity of AP users
  • Exploring cost optimization ideas / small projects that are not part of big strategic initiatives
  • Support and contribute to strategic projects within the I2P portfolio and License to Operate (LTO) projects that align with organizational goals
  • Collaborate with cross-functional teams to drive process improvements and encourage positive changes in user behavior

Syngenta is one of the world’s leading agriculture innovation company (Part of 33.4 billion USD Syngenta Group) dedicated to improving global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 60,000 people in over 100 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet.

Competencies required / expected in the role

We expect that in this role, I2P Business Partner must possess and demonstrate certain key competencies to enable him/herself with the right skillset, knowledge, and capabilities to be successful.

• As a Driver, he/she must show
  • Self Improvement to continuously observe, reflect and learn by experience
• As a Builder, he/she must be good at –
  • Collaboration with GFO teams, regional/global BP teams, country/regional procurement teams and other stakeholders to drive continuous improvements and ensure stability of service
• As a Persuader, he/she must be able to use
  • Persuasion & Influencing with stakeholders / teams to drive the consensus

Minimum education and critical knowledge/experience required for the job:

• Bachelor’s degree in Business Administration, Finance, or a related field
• Minimum of 5 years of experience in finance operations (shared services organization) with a focus on Invoice to Pay or Purchase to Pay processes
• Advanced verbal and written English knowledge; an additional European language is a plus
• Good interpersonal and organizational skills, able to communicate effectively with various levels within the organization
• SAP ECC / S4 HANA knowledge; Invoice Automation like VIM preferred
• Experience in managing change, implementing new procedures, and re-engineering processes
• Can do attitude, able to work independently with minimal direction/supervision
• Comfort in working in a global business environment that is undergoing process and technology changes

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status