HR Administration Latam Analyst

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success. To support this mission, Syngenta’s HR Operations Team is seeking a HR Administration Latam Analyst in Montevideo. This role will support the processing of employee hires, terminations, movements, and changes for the countries within your scope, considering and properly managing the established SLAs for the Service.

You will manage legal documentation for personnel files, issuance of certificates, among others, guaranteeing confidentiality and centralization of complete documentation for the Company's employees.

You will manage the submission of Updates and incidents according to the established schedule and with the quality levels required by Syngenta.

Responsibilities

• Respond to and resolve customer cases seeking quality by following standard processes and tools.
• Manage work quality through self-auditing for accuracy, timeliness, and thoroughness of work.
• Seek satisfactory conclusion of cases for customers.
• Participate in problem-solving procedures and follow escalation processes.
• Demonstrate continuous improvements in process and service.
• Comply with Syngenta's standards, procedures, and policies, as well as regulatory requirements.
• Update and maintain various systems/tools according to standard process documentation.
• File and retrieve documents (both paper and electronic) using corresponding standards.
• Comply with client quality and format standards.
• Respond to information requests by searching, summarizing research results, and compiling in the requested format.
• Participate in process improvement initiatives or special projects as assigned.
• Execute standard processes and take recommended actions to achieve metrics.
• Perform other assigned tasks, such as payment operations with suppliers/external services.
• Achieve customer satisfaction through accurate delivery. Meet service delivery metrics (KPI, SLA, OLA).
• Create and maintain process documentation, such as work instructions and DTPs.
• Support any audit process and provide required information.

About Syngenta  

Syngenta is a global leader in agricultural innovation with a presence in more than 90 countries. Syngenta is focused on developing technologies and farming practices that empower farmers, so they can make the transformation required to feed the world’s population while preserving our planet. Its bold scientific discoveries deliver better benefits for farmers and society on a bigger scale than ever before. Guided by its Sustainability Priorities, Syngenta is developing new technologies and solutions that support farmers to grow healthier plants in healthier soil with a higher yield. Syngenta Crop Protection is headquartered in Basel, Switzerland; Syngenta Seeds is headquartered in the United States. Read our stories and follow us on LinkedIn, Instagram & X. 

Required:

• Professionals graduated or advanced students in Business, Administration, or HR-related fields (Labor Relations, Psychology, etc.)
• Fluent level of Spanish and intermediate level of English
• Experience with Workday system at user level
• Results and execution-oriented
• Customer-focused Focused on Compliance and Continuous Improvement
• Resilient and confident in a dynamic and sometimes ambiguous environment
• Highly collaborative teamwork style

Desirable (optional):

• Experience in Service Now administration
• Previous experience in large companies in HR, Shared Services centers, and/or related areas

Beyond just believing in the power of diversity, Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment.

All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability

* This position will not provide relocation support.

*This position will require immediate availability.

Be part of a leading company that brings the potential of plants to life 

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