Global Identity Lead Consultant

Accountabilities

This is a summary list of 6-8 statements for key result areas. These accountabilities should normally be ongoing, and unlikely to change significantly from year to year. The focus should be on results rather than activities. When completing the role accountabilities you should: Use action verbs (e.g. ensure, provide, execute, manage, design, translate); Provide a broad indication of the performance levels required (e.g. effectively, accurately, in line with defined standards); Ensure the accountabilities relate clearly to this role; Give an indication on freedom to act (e.g. independently, under supervision) and interdependencies with other roles.

Global Business Consultant

• Consult with business process owners to understand and drive the business strategy within the business process areas of Customer & Vendor Identity (Business Partner)
• Ensure the future set of programs/ projects are prioritized by business leaders and mapped against the business strategy
• Provide business process leadership and expertise to challenge, support, enable and improve business performance
• Translate business change needs into an IT environment and vice-versa, being a conduit between the business and IT in ensuring smooth delivery governance of process, data and system changes
• Identify changing business requirements and opportunities resulting from situational changes (e.g. new regulations, business situations or data insights) to shape new business processes
• Own one or more framework(s) (design box) through which the Design Authorities assess compliance with the global process standards
• Champion a global business process management approach with a consistently applied set of methods, tools and techniques
• Ensure changes to Business Partner data & processes and tools are aligned to supporting process areas to provide a transparent end-to-end operating model
• Design agile and sustainable processes to support the introduction of new business models

Identity specific

• Analyze existing customer and vendor management processes and design optimized business processes leveraging the Business Partner model
• Develop a comprehensive strategy for implementing the Business Partner concept, plan for system integration and data harmonization
• Coordinate with Master Data team and regional functional analysts to validate country and regional business change requests and bring them to the relevant Design Authority
• Oversee the migration of legacy customer and vendor data to the Business Partner model, create roadmaps for data cleansing, harmonization, migration and process transition
• Develop change management strategies to facilitate adoption of new identity models across the organization
• Create comprehensive documentation for new identity related processes, design and deliver training programs for end-users and operational teams
• Drive continuous improvement together with operational teams and stay updated with new features related to Business Partners and identity
• Collaborate with various departments (e.g. Finance, HR, Procurement, etc.) to ensure alignment; manage expectations from different stakeholders on identity related matters
• Ensure that Business Partner processes comply with relevant regulations (e.g., GDPR), help in the implementation of appropriate controls and governance structures on data privacy
• Act as a liaison between business users and IT support teams for issues related to the Business Partner model and identity

Syngenta is one of the world’s leading agriculture innovation company (Part of Syngenta Group) dedicated to improving global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 60,000 people in over 100 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities.

A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet.

To learn more visit: www.syngenta.com

Critical knowledge & Experience

This concerns the 'know-how' to perform the role, which may have been gained through academic study (degree, education, and certificates), business qualifications, or on-the-job experience. Specify the type of knowledge required (e.g. of specific functional knowledge, particular systems or processes and to what level), not the know-how of the incumbent. This includes experience/familiarity with particular processes or systems, dealing with certain products or services, and/or the experience of dealing with others - both internally and externally.

• >10 years’ experience in business process management
• International experience working with large multinationals
• University degree in a commercial / business or technical / IT subject
• Expertise in process design methodologies and techniques
• Expertise in business process management and value stream mapping
• Experience in working with IT companies & in-house IT departments
• Know-how about Agile & Operational Excellence is a plus

• Shows insight in identifying core issues in complex business problems
• Uses data, logical analysis and insight to pinpoint the underlying issues
• Articulates goals based on an understanding of capability and readiness to change
• Communicates an in-depth understanding of the current and future challenges faced by the organization and the drivers of change
• Sells value-adding concepts and solutions to business leaders to transform the organization
• Adapts communication style and content to the needs of the audience

Manages complex relationships across business sectors

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. 

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