Commercial Operations Assistant

 ROLE PURPOSE

• To manage the Country demand in Seeds ; scheduling in order to achieve the target Customer Service Levels at the appropriate cost.
• To provide a single coordination point of contact for Vegetable seeds Customer Service.
• To support the local supply chain and Vegetable seeds team in its daily activities.

   ACCOUNTABILITIES

• Ensure that Local Order creation and Deliveries both Commercial & Samples are Processed and delivered at target customer service levels.
• Manage Commercial Inventory tracking via iscala/Foundation
• Manage and coordinate stock levels with distributors and Synergy
• Seamless Hard & Soft Documentation and Filing related to Vegetable seeds commercial Operations
• Stakeholder Management (Within and Without)-Support Veg seeds team with order processing and collaborate with ZM supply chain/finance team when needed.
• Cross-functional coordination with colleagues – Support Vegetable seed country manager with corporate customer account management
• Proper alignment on Vegetable Seed Sales desk Support-Allocate  time needed to support vegetable seed on additional commercial processes
• Support Zambia Iscala – Foundation Migration by working close with the project team
• Work closely with Netherlands Order Management to ensure OTIF deliveries and no stock outs of key products-Place replenishment orders in Netherlands ,adding PO in iscala/FND
• Application for Import Permits from Single Window Tool and making payments at Ministry of Agriculture
• Application for PRA (Pest Risk Assessment) and making follow ups
• Sending Export documents to clearing Agent and arranging for pick ups for cleared stock
• Seed Certification follow up at SCCI
• Monthly Demand Review meeting with Vegetable seeds Country Manager
• Attending ZASTA (Zambia Seed Trade Association) meetings as and when required
• Carry out Monthly counts and Bi-Annual stock takes

KNOWLEDGE SKILLS & EXPERIENCE:

Critical Knowledge:

• Relevant Supply Chain/Logistics qualification - BSC or Diploma in Supply chain/Logistics
• General Knowledge in Agriculture-A degree in Agronomy/Agriculture/Horticulture is an added advantage

Critical Skills:

• Planning and project management. (good analytical skills)
• Effective liaison with other business functions and staff on a regional and global level.
• Key supply chain systems and tools, IBP/iSCALA/GSAP/ Foundation
• Shows intiative, is proactive and be willing team player
• IT skills especially of Microsoft MS Office Programs.
• Can work well under pressure in a multi-cultural environment.

Critical Experience:

• Minimum of 3 years’ experience in Agro industry supply chain/Logistics processes
• functional and technical Expertise in vegetable seeds international logistics/shipping Extensive interaction with general management across the business.  

KEY COMPETENCIES FOR ROLE

Essential Syngenta Competencies/ Key behavioural Indicators

Performance Orientation

Make things happen – delivers quality at speed. Seizes opportunities to improve business performance.

Customer Focused

Reputation for consistent customer focus. Knowledge and insights about customers and their needs.

Change Orientation Leadership

Evidence of continuous improvement and development. High integrity, openness and transparency. Motivates and inspires subordinates of all levels and backgrounds.

Organisation Effectiveness

Good grasp of reality for the front line. Communicates effectively with key stakeholders (int/external). Strong organizational of daily work

Strategic Ability

Implements strategy successfully. Thinks outside the box – finds novel solutions.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.