Commercial Excellence Manager

Role purpose

• This role will coordinate work amongst other member of the Sales Operations team and other stakeholder group, including Sales, Finance, Marketing, P&S etc. in supporting growing business effort and customer base.
• Supporting our growing by support overall Sales Strategy, Sales Data Management, Dealers & Retailers planogram management, Sales Analytics.
• Having experience leading Sales Operations with a track record of solving complex problems, building on best practices, setting up processes and procedures, and possess strong analytical skills with a drive for operation excellence.
• Responsible for supporting the sales team in constantly improving the team’s knowledge in terms of its selling and Point of Sales execution abilities.

Accountabilities

• Support Sales Team by providing performance reporting and analysis to decision-maker within each Sales team, reviewing any gaps in data analysis and close the gaps.
• Ability to lead projects and independently scope, prioritize and execute initiatives.
• Look at ways to increase automation scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless system integration.
• Ensure data quality and hygiene within Salesforce and other company tools.
• Responsible on sale performance tracking tools.
• Work cross-function with all revenue generating groups, including but not limited to Service, Training to ensure all necessary business functions are represented in sales/revenue related processes.
• Must be agile and able to keep up with a fast-space environment.
• Perform other duties and projects as assigned.
• Streamlining and optimizing the sales process including preparing the data for analysis.
• Work with head of sales and management team to develop organizational goals.
• Lead a team of sales operations professionals.
• Implement new technologies as needed to support sales team.
• Serve as a liaison between teams and upper management.
• Monitor and assist with customer retention.
• Build a strong internal network of experts and resources that can help drive effective change.
• Creates training programs together with the Sales Managers, determining its: duration, content, audience, materials, number of sessions, resources needed and participation of external service providers (if needed)
• Creates training programs together with the Head of Sales determining its: duration, content, audience, materials, number of sessions, resources needed and participation of external service providers (if needed)
• Partners with the Sales Leadership Team to define training needs, identify qualified service providers and innovative methods to deliver professional sales skills training for different audiences.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all –while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

Knowledge, experience & capabilities

Critical experience

• BA/BS degree focused on Business, Economics preferred.
• At least 5 years’ experience managing a Sales Operations team or Sales Capability.
• Experience working in high growth environment supporting a rapidly growing sales organization.
• Proven track record of working across functionally with all areas of the business.
• Experience supporting system implementation is advantage
• Strong individual contributor, continuously seeking to learn and develop
• Must be a self-starter, responsive, detail-oriented and analytical with strong organization skills

Critical technical, professional and personal capabilities

• Good Business Acumen
• Organizational Skills
• Program Management
• Analytics and Reporting Expertise
• Familiarity with databases and sales software
• Familiarity with Microsoft Office including Access and Excel
• Strong communication skills
• Strong stakeholder amangement 
• Ability to problem solving
• Ability to work well in team/groups