Business Support CP

Role purpose

• To provide effective and responsive administrative, organisational support to the Marketing and Sales Team
• To provide necessary support to the Sales and Marketing Manager in coordinating the execution of the CP Marketing strategy and branding/promotion plans to deliver the objectives and goals as agreed and expressed in the Overall business strategy.
• Assist in the internal coordination of Event organisation with external Event Companies for Sales and Marketing

Accountabilities

• Manage Sales and Marketing Head diary by scheduling on internal and external meetings and visitations
• Arrange necessary travel arrangements i.e. accommodation, flights and car hire through Travel-it system
• Attend and take minutes at management meetings when necessary
• May need to travel from time to time during external farmer’s meetings
• Provide necessary administration support to the rest of the management team
• Manage reception and communication with customers and other stakeholders and directing them to relevant staff members
• Oversee the Security Service Provider contract
• Creation of Purchase Orders on the Financial System
• Purchasing of meals and refreshments for meetings and business events
• Monitoring office supplies and ordering stationery and cleaning consumables
• Organize dispatch and receipt of parcels through courier services
• Ensure proper filing for all Commercial critical documents
• Provide full support to the Organisation in respect of department meetings, workshops, conferences and other business events
• Work closely with the Marketing Manager to support seasonal campaigns and sales activities.
• Support Marketing department with the coordination of all above the line marketing (digital, radio, print, PR, point of sale, events, customer presentations, etc) as well as below the line marketing (catalogues, sales tools, intranet, newsletters, reviews)..
• Work with stakeholders, staff and suppliers to maintain communication consistency at all customer and staff touch points.
• Coordinate all marketing activities and outputs to ensure that it is customer orientated and leads to a more involved, informed and improved customer experience.
• Perform general finance related administration duties such as invoicing, creation of purchase order, payment to suppliers
• Coordinate Event management with internal stakeholders and external service providers for Events for Sales and Marketing.

Knowledge, Experience & Capabilities

Critical qualifications:

• Secretarial/ Administration Degree/ Diploma or any equivalent qualification
• Minimum 5 years experience in similar role
• Executive PA experience essential
• Driver’s license and own transport

Critical Knowledge:

• Technical understanding of Social Network design and functionality
• Office Administration
• Fully bilingual
• Advanced Excel and Powerpoint

Critical Skills:

• Excellent communication skills
• Microsoft Office package
• Organisational skills
• Event planning, coordination and management
• People Skills
• Project management skills
• Team orientation
• Creative and analytical thinking

Critical success factors & key challenges

• Customer-Focused: Timely responds to requests for information, personnel needs and resolving problems. Ensure that words and actions are consistent with all our stakeholders and keeping to our commitments. Ability to work under pressure.
• Innovative: Anticipate challenges and opportunities and agility to meet customer demands, adapt to changes and challenge the status quo. View situations from multiple perspectives & determine whether action is needed. Willingness to learn and take on challenges.
• Decisive: Problem solving skills and ability to make timely and well thought out recommendations, supported by proper underlying data and analysis, and swiftly executive/ implement decisions.
• Communicative: Ability to use effective and efficient communication tools for all audiences; establishes structure and clarity of both verbal & written messages. Ability to work equally well as part of a team and individually.
• Trusted: Meets all work commitments and follows through in a responsible and reliable manner; professionally and confidentially handles sensitive information, being well disciplined.
• Team-Oriented: Works well across all Business functions; values input from others; enthusiastic, forward looking team player. Demonstrate personal commitment to the team. Listen to and fully involve others in team decisions and actions.

Results-Oriented: Critical and systematic thinking to establish appropriate measures of progress and evaluation of results. Utilise agreed standards and processes.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland.