Sales Operation Manager

Role purpose:

• The Sales Operations Manager will coordinate work amongst other member of the Sales Operations team and other stakeholder group, including Sales, Finance, Marketing, Production & Supply… in supporting growing business effort and customer base.
• The Sales Operations Manager will support our growing by support overall Sales Strategy, Sales Data Management, Dealers & Retailers planogram management, Sales Analytics, Pipeline performance Management amongst other tasks through the optimization of processes along the customer journey.
• The ideal candidate should have experience leading a Sales Operations with a track record of solving complex problems, building on best practices, setting up processes and procedures, and possess strong analytical skills with a drive for operation excellence.

Accountabilities:

• Support our Sales Team by providing performance reporting and analysis to decision-maker within each Sales team, reviewing any gaps in data analysis and close the gaps.
• Ability to lead projects and independently scope, prioritize and execute initiatives.
• Look at ways to increase automation scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless system integration.
• Ensure data quality and hygiene within Salesforce and other company tools.
• Work cross-function with all revenue generating groups, including but not limited to Service, Training to ensure all necessary business functions are represented in sales/revenue related processes.
• Must be agile and able to keep up with a fast-space environment.
• Perform other duties and projects as assigned.
• Streamlining and optimizing the sales process.
• Work with sales leadership to develop organizational goals.
• Lead a team of sales operations professionals.
• Track long term sales data.
• Implement new technologies as needed to support marketing and sales team.
• Serve as a liaison between teams and upper management.
• Monitor and assist with customer retention.
• Identify customers and sales opportunities by analyzing sales data and customer trends.
• Build a strong internal network of experts and resources that can help drive effective change.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection (CP) keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland.

• BA/BS degree focused on Business, Economics preferred
• 3+ years’ experience managing a Sales Operations team or similar roles.
• Experience working in high growth environment supporting a rapidly growing sales organization.
• Proven track record of working across functionally with all areas of the business.
• Experience supporting system implementation a plus
• Strong individual contributor, continuously seeking to learn and develop
• Must be a self-starter, responsive, detail-oriented and analytical with strong organization skills
• Business Acumen
• Organizational Skills
• Program Management
• Analytics and Reporting Expertise
• Familiarity with databases and sales software
• Familiarity with Microsoft Office including Access and Excel
• Strong communication skills
• Ability to problem solve
• Ability to work well in groups