Product Manager Loyalty

Location: Sao Paulo, Brazil

Role Purpose

We are seeking an innovative and forward-thinking Product Manager to join our dynamic team, focused on revolutionizing the Loyalty and Incentive program in Agribusiness industry. This role will be at the forefront of the digital transformation revolution, leading the development and management of our cutting-edge Loyalty products. The successful candidate will have not only a strong product management background but also Loyalty and Incentive program expertise.

• We empower our product teams to solve hard problems - from both our customers and our business - and to create solutions that our customers love and yet create value for our business. As part of the regional product team, you will collaborate closely with the product design and engineering teams to discover effective solutions and work together to deliver those solutions to the market. Close collaboration with the local commercial teams is also vital, under-standing constraints and objectives from a business perspective to make balanced judgments and decisions.
• Drive business outcomes through the adoption of Loyalty and Incentive products.
• Craft amazing product experiences that delight our customers.
• Deeply comprehend and embody the voice of the customer.
• Product road mapping.
• Customer research and insights.
• Business case analysis.

Accountabilities

• Product Discovery & Development: The Product Manager will deeply understand our customers, their challenges, and their goals. This understanding will drive a customer-centric product development process, grounded in valuable insights from our users. Regular experiments will be conducted to test new ideas and functionalities, with rapid iterations based on customer feedback. The role involves shaping new features and functionalities, guiding them from concept to customer use. It's essential to understand the principles of product design, engineering, and marketing within the Loyalty platform. The overarching goal is to ensure high quality in every artifact delivered.
• Product analytics: Establish, track, and present the product’s performance every quarter, aligned with our portfolio's strategic Objectives and Key Results (OKRs).
• Collaboration & Teamwork: Working as part of a regional product team, ensuring close collaboration with the product management, engineering, and design teams is a must. Managing connectivity and communication effectively across multiple time zones. Collaborating with wider country and regional teams to maintain alignment with commercial objectives and securing that the ones in the supporting functions have the best experience to perform their work.
• Stakeholder Management: It is vital to effectively communicate the product vision, strategy, and development status to ensure clear expectations are set and managed. Regularly sharing key successes and challenges with local and regional stakeholders is crucial to maintain visibility and obtain necessary support. Continually interacting with partners and subject matter experts from various functional domains to ideate, gather, and enhance the product backlog.
• Supports Sales and Marketing Activities: Align product launch activities with marketing activities through the respective go-to-market channel agreed with product leadership and GTM stakeholders.  Identify the key benefits and value of products and promote them. This will be used to create and maintain marketing plans and collateral (including web updates, product training materials and sales training).
• Market Knowledge: Keep up to speed on the Loyalty landscape both internally and externally; understanding market trends and influencing factors. Maintain a working knowledge on key competitors and their products, including key value proposition, target audience and market impact. Be recognized as an expert on the Product and share the story and vision of Loyalty both internally and externally.
• Collaboration with Engineering: Speak thoughtfully with engineers and help make technical trade-offs when building products and features. Shape solutions by modelling domains and estimating roughly the size and difficulty of new developments.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

At Syngenta we are focused on talent - we look for committed, collaborative professionals with excellence in execution. Our leaders expect them to identify themselves, develop teams and set an example. Our industry and functions are changing rapidly, therefore we are looking for new members with a strong desire for self-development.

Essential for this position:

• 1-3 years working in a technology-based role either as part of a product team, business analysis, user research, or technical tech sales. Direct experience as a product manager for a digital product is preferable.
• A technical background in computer science/engineering (or similar) is preferable. This role would suit someone who is technically strong or passionate about learning about Loyalty and Digital Transformation in all its grandiosity.
• Holds track record of building and delivering products from scratch to production.
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
• Good and grounded understanding of Agile principles.
• Experience in direct customer service or support is desirable.
• Excellent communication is mandatory. Being able to communicate confidently and effectively your thoughts/ideas in verbal and written form is critical for the role.
• Fluent level of English (written and spoken).

Desirable qualifications:

• Strong technology background and solid agricultural domain expertise together are a super plus.

• Competitive remuneration and benefits.
• Numerous career possibilities.
• Hybrid model of work (40% on site 60% remote).

Beyond just believing in the power of diversity, Syngenta promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment.

All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability.

Be part of a leading company that brings the potential of plants to life