Import Export Specialist

Role purpose

The purpose of this role is to:

• Ensure the smooth coordination of the product (raw material and packaging) flow from exporting country till the moment product enters the SYT warehouse/third party production site
• Coordinate and collaborate across boundaries to lift any road-blockers both potential and actual
• Be a primary point of contact for potential problem resolution, resource allocation for problem resolution and leading the progress
• Ensure the work with 3rd parties involved (customs brokers, official authority bodies, Logistic partners, consultancy firms etc.) are based on standard operating procedures and daily management systems

Accountabilities

• Responsible for Inward Processing Relief (IPR) compliance (applications and closure reports)
• Responsible for application to relevant authority bodies for production/formulation permits, import permits and PIC notifications
• Coordinate and control of the documentation flow of the importation process, involving actively wherever required to ensure flawless  process of product inbound
• Collaborate with Tolling Asset Planning side for open orders and keep track of orders and inform related parties (customs broker, document sending parties, order manager etc.)
• Be ensure that all inbound deliveries are scheduled upon the production and performed on time subsequently and take all the necessary actions to minimize the lead times.
• Involve actively with cross-boundary counterparts from exporting side to clear unnecessary road-blockers if any and apply for necessary resource allocation if required to solve potential and actual issues
• Be on top of the issues to minimize any lead time loss and also pro-actively engage with necessary parties (customs brokers, sending parties, state authorities) to prevent future repetitions of the problem
• Manage  and schedule all necessary import payments and follow up until concluded with related parties (Banks, finance etc.)
• Control the payments of the taxes, fees and duties to necessary parties on time
• Control and follow up all payments of related 3rd parties (customs broker, freight forwarders, and any consultancy firm of which they service acquired.
• Maintain the necessary service level for both internal and external counterparts (warehouses, customs brokers etc) to ensure communication flow is efficient on upcoming and planning importations
• Keep necessary parties updated and engage with corporate affairs in advance on potential and actual legislation updates to be ready to react pro-actively or re-actively in an effective way to minimize  the business impact
• Keeping track of the records to ensure KPIs are matched and the performance progress in on track
• Maintain proper follow up on pre-import and quarantine processes as well as with GMO labs via customs broker or directly where necessary
• Ensure the system side of all the related transactions are performed on time

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases
as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

Critical success factors & key challenges

• Establish excellent working relationships with key players across the functions
• Quick, pro-active and adequate communications towards Commercial Unit and Supply Chain
• Identify and solve short term constraints/delivery issues
• Ability to manage change and personal impact on change and take efficient actions accordingly
• Ability to see essential in complex business processes and to find ways to simplify/improve them
• Establishment of feasible plans supported by regional as well as local team members

Knowledge, experience & capabilities

Critical knowledge

• Knowledge of Logistics, customs and physical distribution (import-export) processes
• Understanding, and knowledge of, TR agricultural market, distribution system, customers and products
• Knowledge in SAP
• Computer literacy
• Fluent in English and Turkish   (verbal as well as in writing)
• Experience in logistics

Critical experience

• 5 years’ experience in physical distribution in chemicals/agrochemicals industry
• IPR and customs experience
• Demonstrated experience of ERP/MRP systems
• SAP and Microsoft office skills
• Proven ability to deliver promises under tight time lines

Critical technical, professional and personal capabilities

• Excellent communication skills
• Result oriented and customer focused
• Strong communication and collaboration skills
• Good project management and organizational skills
• High level of computer ability in data management systems and office programs
• Analytical and commercially well developed
• Proficient time management skills
• Quality conscious and service minded
• Able to cope with pressure and conflicting demands
• Knowledge of upgrading techniques
• Problem solving ability / decision making ability / pro-active issue management