Deputy General Manager - I2P

Job Purpose:

This senior leadership role is responsible for Invoice to Pay Operations with the goal of delivering best-in-class business experience, with efficient service to business stakeholders and the vendor community. The incumbent will drive efficiency within the Finance Operations Shared Services model while collaborating and supporting Invoice to Pay Business partners.

• Monitor and improve the Global Invoice to pay process to gain efficiency and effectiveness.
• Direct, lead and drive operations & ensure alignment with I2P Operations Strategy.
• Develop and implement strategies to improve process productivity
• Challenge the status quo and make fact-based recommendations to drive process improvements and defines best in class process solutions
• Coach, direct & lead I2P operations managers at Syngenta Global Finance operations
• Embed continious improvement & data driven decision culture.
• Establish governance process to create appropriate mitigation strategies for operational risks.
• Engage with Business partners to evolve Operations strategies on need basis and review operational efficiency.

What are the main activities the person in the job is responsible for?  

• Monitor process and operational KPIs to ensure is effectively delivering against Syngenta Global targets and internal and external benchmarks 
• Initiate and lead innovation, continuous improvement and proof-of-concept initiatives to continually improve service performance or address emerging/unmet customer needs
• Support the resolution of critical global service issues and challenges, ensuring appropriate engagement of organizational leadership and escalate if needed 
• Provide input and support on multiple tactical process and technology initiatives with the view to realize the longer-term overall vision of Invoice to Pay.
• Support the change management strategy to effectively implement new technologies & ways of working.
• Conceive and implement strategy for Proactive attrition management, talent retention & development, upskilling, cross training, process risk assessment & mitigations
• Roll out a Capability Framework to leverage the essential capabilities in the organization to sustain the delivery of operational excellence and a high continuous improvement mindset

Qualification / Experience

• Degree in Finance or accounting. A professional qualification like CA / MBA / ICWA or equivalent is desired  
• 14+ years of relevant experience in the Finance process with a focus on the Global Procure to Pay domain and an excellent understanding of shared services setup and delivery and process transformation (Too many ands)
• Prior experience to set up and run Global Accounts Payable or Source to Pay as a centralized function
• Proven ability to lead teams through process improvements and implementation of standardized processes throughout large organizations
• Previous experience of managing global client or internal stakeholders
• Experience working in roles supporting global projects
• Completed Lean, Opex / Six Sigma certification (Black Belt preferred).

Functional and Technical Skills

• Demonstrates deep functional Finance shared services expertise
• Deep understanding of Global Procure to Pay domain
• Ability to provide insights to streamline and simplify processes and deliver value
• Ability to multi-task and prioritize within a fast-paced, demanding environment
• Comfort with ambiguity and willingness to embrace an iterative process
• Fundamental knowledge and experience in design and analysis of business processes and systems.
• Ability to independently resolve complex issues/problems
• Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects
• Experience with Finance processes enabled by ERP and AI-based technologies
• Track record of compliance culture maintenance and enforcement.

Interpersonal, communication, and teaming skills

• Experience proactively taking the initiative, using good judgment to prioritize issues, and the ability to work with minimal direction
• Strong interpersonal skills and a collaborative style
• Ability to work effectively with partners in a global environment
• Motivated self-starter with strong decision-making, communication, organization and multi-tasking abilities.
• Working in a diverse, international environment and able to operate at multiple levels
• Demonstrates advanced communication skills: oral, written, and active listening

Desirable: 

• Knowledge of automation technology in Accounts payable area.
• Certification in Change management, Design Thinking, Coaching
• Experience of driving process improvements based on insights from process mining

Note: Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. 

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Syngenta is one of the world’s leading agriculture innovation companies dedicated to improving global food security by enabling millions of farmers to make better use of available resources. Through world class science and innovative crop solutions, our 28,000 people in over 90 countries are working to transform how crops are grown. We are committed to rescuing land from degradation, enhancing biodiversity and revitalizing rural communities. 

A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. 

To learn more visit: www.syngenta.com and www.goodgrowthplan.com