Customer Sales Representative

At Syngenta, we are working to build the most collaborative and trusted team in agriculture that provides leading seeds and crop protection innovations to enhance the prosperity of farmers. To support this challenge, Syngenta’s Crop Protection Commercial Team is currently seeking a remote Customer Service Representative in the Swift Current, Saskatchewan area.

Role purpose:

In this role, you will enhance sales and profitability by collaborating closely with top-tier growers. Achieve the established sales and market share targets set in the district's comprehensive sales and marketing plan, while following both company and corporate policies and strategies.

Accountabilities:

Meet or ideally exceed territory sales targets and objectives by:

• Focusing on Elite Grower clients identified as “Grow and Get” (these are substantial grower clients where our current market share is below expectations, according to market research findings).
• Implement annual business activity plans with selected top tier growers in cooperation with preferred retail partners using a Customer Link approach.
• Execute the Discovery phase of strategic selling with a strong business orientation and focus on providing added value and information beyond agronomic expertise.
• Delivering programs or offers to target growers.
• Collaborates with Territory Sales Representatives to oversee retail partnerships in their region.
• Manages performance inquiry process by working hand in hand with the Seed Care Specialist and the Agronomic Service Representative for agronomy requirements.
• Communicates on an ongoing basis with elite grower’s preferred retail account representative and/or consultants to keep lines of communication open between Retail Account(s) and Syngenta.
• Records all grower interaction including offers made and agreed-to in CRM tool so that information is shared with appropriate TSRs and other internal colleagues.
• Collaborates with Customer Campaign teams to provide input on customer needs.

Critical knowledge:

• Knowledge of crop protection businesses in Western Canada and the full range of Syngenta products. Extensive understanding of distributor and partner networks in Western Canada.
• Comprehension of the Canadian and North American agricultural, seed treating and crop protection markets and the regulations and policies that affect these markets.
• Agronomic knowledge of the crops grown in the geographic area.
• Awareness of new and existing technologies.
• First-hand knowledge of farming operations and the ability to seek information about the real underlying needs and business strategies of the grower.
• Understand the fundamentals of business challenges, strategic selling and negotiation skills.
• Excellent verbal communication, written communication and presentation skills enabling transfer of quality information to stakeholders and contacts and across the organization.
• Excellent self-development skills in managerial competencies, building and maintaining product knowledge, use recommendations and knowledge of current and emerging technologies.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all –while minimizing the use of land and other agricultural inputs. 

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. 

Syngenta Crop Protection is headquartered in Switzerland. 

Required skills:

• A B.S degree in Business, Science, Agriculture, or Supply Chain Management.
• Extensive experience in the Canadian Crop Protection market.
• Understanding of financial analysis and business practices.
• CCSC an asset.
• CCA an asset.

Additional Information:

• Travel required – 30%
• Must have a valid Driver’s License.

What We Offer: 

• We offer a competitive base salary and incentive bonus potential, combined with challenging and meaningful work, learning and career development opportunities and a great team environment. 
• A culture that celebrates diversity & inclusion, promotes personal and professional development and offers flexible work options to meet both your work and personal needs. 
• Comprehensive Benefit offering, Pension and Group Retirement program with company match, and Profit Sharing. 
• Focus on Wellness and innovative programs that support overall health and wellbeing such as annual Lifestyle Account and free Headspace App. 
• Progressive Employee Policies and Programs including a Flexible Work Location approach, and a vacation policy that provides up to 30 days’ vacation for all employees. 

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. 

Syngenta Contact Information:  
If you need assistance during the application process, please contact the Service Desk at recruitment.na@syngenta.com 

Syngenta Canada welcomes applications from all qualified candidates and is able to accommodate persons with disabilities.  For more information about accommodation during any stage of the recruitment process or if you would like more information on our accommodation policies, please contact recruitment.na@syngenta.com 

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