Customer Loyalty Lead

About this opportunity:

As the Customer Loyalty Lead, you will manage the annual Syngenta Partnership Plan (PP) program. You will leverage the Partnership Plan to build customer loyalty and create a seamless customer experience. In this highly visible role, you will be responsible for influencing and implementing the loyalty program strategy and managing all aspects of the loyalty program – the reward structure, the reward catalogue and the customer engagement plan.  You will engage with the Campaign Team to ensure timely customer communications and collaborate with third party vendors to optimize the PP Program delivery. You will leverage the use of data for Sales and Marketing activities, incl. targeting, upselling / cross selling opportunities.

You should have expertise and experience in leading marketing reward programs and/or customer incentive programs. Experience in communications/marketing and/or experience in the agribusiness industry. Strong understanding of data management processes and systems, working knowledge of SFDC considered an asset. Experience in data integrity, data analytics, data reconciliation and meaningful data reporting.

You are likely to have a degree or other relevant educational experience. Excellent communication skills and the ability to work collaboratively in a multi-disciplinary team are essential.

In return for your skills and knowledge Syngenta will offer:

• Flexible working and Hybrid working
•  Competitive benefits package
• The opportunity to work with and learn from highly qualified and experienced employees

We embrace and encourage diversity, and this is what drives our innovation and lets us outperform the market. https://www.syngenta.com/careers/working-syngenta/diversity-and-inclusion

About Syngenta:

Syngenta is leading science-based agtech company; dedicated to bringing plant potential to life. Each of our 28,000 employees in more than 90 countries work together to solve one of humanity’s most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture.

Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture