Business Operations Specialist

Accountabilities:

Customer/Pricing/Rebate Master Data Management – Direct Business:

• Manage commercial terms approval process in line with the related policies and Delegation of Authority.

• Ensure accurate Customer Master Data and Commercial Terms are setup in SAP following the approval process.

• Prepare/update documentation to reflect the commercial conditions maintained in SAP. Maintain and set-up rebate agreement to ensure automated accrual posting.

• Review of exceptions to the commercial terms, in-season pricing modification and special offers.

Contract Management (CM)-Direct Business:

• Support contract execution by preparing commercial contract and liaise with CHBS as needed.

• Ensure high quality of commercial contracting documents (e.g. distribution agreement, agency agreement, sales contracts, marketing agreement, pricelists and rebate agreements).

• Maintain the contract database and ensure that expiring contracts are renewed.

* Support CHBS team in projects within the scope and tasks that can be defined during the project progress.

* Support CHBS team with raising Pos and payments as needed/ upon request.

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs.

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold.

Syngenta Crop Protection is headquartered in Switzerland.

• Comfortable using diverse IT software and tools, independently learning and troubleshooting.
• Experience with working in SAP is an advantage.
• Team player with ability to work in a multicultural cross-matrix environment.
• Supportive, precise and responsive, even under the pressure.
• Able to communicate and maintain good relations with people from very different cultural backgrounds.
• Conceptual and analytical thinking, able to link different processes and systems.
• Experience in Help Desk, Customer Service or a Back-office function such as: Operations, Finance, Sales, or Marketing.
• Comparable experience in agribusiness, IT or another industry in working with emerging markets.
• Experience in working in an international environment.
• Understanding of corporate processes, policies and ways of working.
• Very good spoken and written English; Arabic and/or French.