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Account Operations Specialist

  1. Customer Service
  2. Greensboro, NC
  3. Syngenta Crop Protection

Job description

This vacancy has now expired. Please see similar roles below...

We invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, Syngenta Professional Solutions is currently seeking an Account Operation Specialist in Greensboro, NC.

Accountabilities

  • Responsible for managing the business of assigned accounts.
  • Ensures the accuracy and timeliness of all order management and fulfillment transactions for their accounts.
  • Demonstrates extensive knowledge of sales programs and policies.
  • Accountable for a high-level of customer satisfaction. Anticipates situations and develops approaches that maximize business opportunities.
  • Proactively finds new ways to build the client’s business and grow accounts.
  • Supports and collaborates with business unit management in achieving targeted goals to maintain renewal business.
  • Independently visits customers and attends field/sales meetings.
  • Proactive identification and participation on and contribution to external departmental teams.

Company Description

As a world market leader in crop protection, we help farmers to counter these threats and ensure enough safe, nutritious, affordable food for all – while minimizing the use of land and other agricultural inputs. 

Syngenta Crop Protection keeps plants safe from planting to harvesting. From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. 

Syngenta Crop Protection is headquartered in Switzerland.


Qualifications

  • A minimum of a high school degree or GED is required for this role. A 4-year degree is highly preferred
  • Must be eligible to work in the United States without sponsorship support from Syngenta

Preferred Qualifications

  • General understanding of Crop Protection, Seeds, and/or Ag industry
  • Knowledge and use of business tools used in Customer Service Center (SAP, EDWH, Salesforce)
  • Appropriate knowledge of and ability to engage internal processes and functions to fulfill customer inquiry, order and delivery requirements (Transportation, Planning, Distribution, Technical, etc.)
  • Ability to understand the financial impact of decisions

Additional Information

What We Offer:

  • A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs
  • Full Benefit Package (Medical, Dental & Vision) that starts your first day
  • 401k plan with company match, Profit Sharing & Retirement Savings Contribution
  • Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits

3B WL

Recruiter:  Daniel Rey  Daniel.rey-1@syngenta.com

Syngenta has been ranked as a top employer by Science Journal.
Learn more about our team and our mission here:  https://www.youtube.com/watch?v=OVCN_51GbNI

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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  1. Greensboro, NC

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