Logistics Business Process Analyst

About this opportunity:

We are looking for a Logistics Business Process Analyst to provide Logistics focused systems expertise to understand and identify how to maximize business value across multiple digital platforms. This role will function as an anchor-point to support key users and secure logistics process and systems design knowledge within Syngenta. You will support the review and harmonization of key Logistics business processes and function as the custodian of these processes, global design blueprints on behalf of the Global BPC and Business Process Owner. Another area of the role will be to support the development of key user competencies and process documentation in relation to Logistics, working closely with the regional BPCs, Logistics Key users in the region as well as Functional Analysts in the Supply domain to help ensure knowledge is managed appropriately. You will develop key users and documentation to help ensure knowledge is sustained within the organisation while designing and performing Logistics process analytics to help optimize the process performance and operational efficiencies across logistics landscape

You will be accountable for:

• Ensuring business needs are translated into clear requirements/user stories for the functional Logistics initiatives.
• Actively contributing within Logistics projects, understanding the requirements from the business and providing expertise in our processes and systems.
• Supporting the development of key users and high-quality process documentation to help ensure knowledge is transferred and sustained within the organisation.
• Establishing a network of users with a train the trainer approach on logistics processes/functionalities.
• Collaborating with key users to build analytics models for Logistics process improvements.
• Working with data engineers to identify data requirements and flows for internal and external Logistics activities.
• Being a custodian of the global logistics design framework, responsible to update, review with Global & regional BPCs while working with stakeholders to analyze and optimise process performance using techniques such as process mining (Celonis).
• Maintaining, reviewing & timely updating Logistics business process documentation (process flows, Logistics Master data SIPOCs etc) as applicable.
• Periodicly reviewing & analysing logistics milestones with BPCs and business stakeholders.
• Capturing & analyzing user stories and closely working with Functional Analysts to help translate them into functional requirements.
• Supporting BPCs to Analyze, prioritize & scope the requirements & full sign off from business stakeholders for such.
• Closely working with the ERP/SAP team on small change or project requirements which help prioritize requirements in alignment with Product Owners.
• Support project team & steady state teams from process documentation, training standpoint during transition of the project/program in steady state

Essential Knowledge:

• A solid understanding of functional systems around Logistics and data management
• A good understanding of business process mapping.
• Being literate in Data and Analytics with a good understanding of how to structure and analyze data.
• Being fluent in English. Other languages are an advantage.

Critical experiences:

• Maintenance process management harmonization, improvement, and analysis in a relevant organisation.
• Project management experience.
• Working in a multi-cultural and complex matrix organization.
• Functional experience in the use of systems.
• Delivering training to users, translating concepts and system usage in business language.

Key technical, professional, and personal capabilities:

• Analytical thinker, who effectively breaks down complex problems into simple steps.
• An understand of how tools/technology (S/4 Hana, WMS, TMS, FIORI ETC) operates.
• Understanding/experience of working on IT tools like SNOW, JIRA to capture user stories.
• Awareness of current trends/technologies in the logistics space.
• Ability to understand touchpoints to Logistics with ongoing/upcoming programs.
• Ability to translate business language into process and system functional concepts.
• Being an enthusiastic and initiative-taking team player with effective communication skills.
• Having strong influencing skills - develops relationships with stakeholders.
• Ability to work across networks and with diverse teams.

Qualifications:

• A Masters or Batchelors degree in Logistics/Supply chain Or Engineering, IT

Whilst this role offers a competitive base pay, at Syngenta we value total reward which includes the benefits we offer to our employees. We support well-being, offering comprehensive benefits including flexible working, generous holiday entitlement, discretionary bonus scheme, competitive pension scheme, private medical insurance & an employee assistance programme.

In return for your skills and knowledge Syngenta will offer:

• Competitive benefits package
• Up to 31.5 days holiday
• Great opportunities for personal and career development and the opportunity to work with and learn from highly qualified and experienced employees
• Job and responsibilities with purpose
• Stimulating and dynamic working environment which promotes diversity and inclusion, process excellence and collaboration.

We embrace and encourage diversity, and this is what drives our innovation and lets us outperform the market. https://www.syngenta.com/careers/working-syngenta/diversity-and-inclusion

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As a world market leader in crop protection, we help farmers to counter threats and ensure enough safe, nutritious, affordable food is available for all – while minimizing the use of land and other agricultural inputs. Syngenta Crop Protection keeps plants safe from planting to harvesting.  From the moment a seed is planted through to harvest, crops need to be protected from weeds, insects and diseases as well as droughts and floods, heat and cold. Syngenta Crop Protection is headquartered in Switzerland.