HR Administration Latam Analyst

Location 

Montevideo, Uruguay.

We make a difference 

Be part of the HR Operations team giving support to the area. Our customers are at the center of everything we do, we strive to serve them with agility, efficiency and one company mindset.  

Role Purpose

At Syngenta, we strive to create the most collaborative and trustworthy team in agriculture, delivering top seeds and crop protection innovations that enhance farmers' prosperity. To achieve this, Syngenta’s HR Operations Team is looking for a HR Administration Latam Analyst in Montevideo. You will be part of the HR Operations team, ensuring timely processing of employee hires, terminations, movements, and changes for the countries within your scope, considering and properly managing the established SLAs for the Service.

You will manage legal documentation for personnel files, issuance of certificates, among others, guaranteeing confidentiality and centralization of complete documentation for the Company's employees.

You will manage the submission of Updates and incidents according to the established schedule and with the quality levels required by Syngenta.

Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner.

Syngenta Group is committed to operating at the highest standards of ethics and integrity. This is a commitment that we are making to investors, customers, society and employees. Syngenta Group is also committed to maintaining a workplace environment free from discrimination and harassment.

Responsibilities

• Respond to and resolve customer cases seeking quality by following standard processes and tools.
• Manage work quality through self-auditing for accuracy, timeliness, and thoroughness of work.
• Seek satisfactory conclusion of cases for customers.
• Participate in problem-solving procedures and follow escalation processes.
• Demonstrate continuous improvements in process and service.
• Comply with Syngenta's standards, procedures, and policies, as well as regulatory requirements.
• Update and maintain various systems/tools according to standard process documentation.
• File and retrieve documents (both paper and electronic) using corresponding standards.
• Comply with client quality and format standards.
• Respond to information requests by searching, summarizing research results, and compiling in the requested format.
• Participate in process improvement initiatives or special projects as assigned.
• Execute standard processes and take recommended actions to achieve metrics.
• Perform other assigned tasks, such as payment operations with suppliers/external services.
• Achieve customer satisfaction through accurate delivery. Meet service delivery metrics (KPI, SLA, OLA).
• Create and maintain process documentation, such as work instructions and DTPs.
• Support any audit process and provide required information.

Qualifications

At Syngenta we are highly people focused – we look for professionals who are engaged, collaborative and excellent in execution. Leaders are expected to communicate effectively, develop teams and lead by example. Our industry and our function are changing rapidly so we are looking for new team members with a strong desire to develop themselves.

It is indispensable for this position:

Professionals graduated or advanced students in Business, Administration, or HR-related fields (Labor Relations, Psychology, etc.)

Fluent level of Spanish and intermediate level of English

Experience with Workday system at user level

Results and execution-oriented

Customer-focused Focused on Compliance and Continuous Improvement

Resilient and confident in a dynamic and sometimes ambiguous environment

Highly collaborative teamwork style

Desirable (optional):

Experience in Service Now administration

Previous experience in large companies in HR, Shared Services centers, and/or related areas

Beyond just believing in the power of diversity, Syngenta Group promotes an inclusive culture that includes differences in all its forms. We believe that the feeling of belonging allows people to become their best version, building an increasingly welcoming and productive environment.

All qualified candidates will be considered for our positions, without distinction of race, gender, age, nationality or disability

* This position will not provide relocation support.

*This position will require immediate availability.

Be part of a leading company that brings the potential of plants to life