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Digital Product Specialist

  1. Operations & Trialing
  2. Durham, NC
  3. Syngenta Seeds

Job description

At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the Syngenta Seeds team is currently seeking a Digital Product Specialist.

Role Purpose: The Digital Product Specialist will serve as the primary point of contact for end-users of the breeding operations system and conduct training sessions and workshops to ensure effective system adoption and usage.

Accountabilities:

  • Ensure timely and effective resolution of end-user inquiries and issues related to the breeding operations system.
  • Provide clear and concise documentation, training materials, and knowledge base articles to support end-user adoption and proficiency.
  • Accurately capture and communicate user feedback and requirements to relevan stakeholders.
  • Independently conduct training sessions and workshops, tailoring content to different user groups and skill levels.
  • Under supervision, assist in the testing and validation of system updates and enhancements.
  • Collaborate with cross-functional teams to ensure alignment and seamless integration of the breeding operations system.

Company Description

Syngenta Seeds is one of the world’s largest developers and producers of seed for farmers, commercial growers, retailers and small seed companies. Syngenta seeds improve the quality and yields of crops. High-quality seeds ensure better and more productive crops, which is why farmers invest in them. Advanced seeds help mitigate risks such as disease and drought and allow farmers to grow food using less land, less water and fewer inputs.   

Syngenta Seeds brings farmers more vigorous, stronger, resistant plants, including innovative hybrid varieties and biotech crops that can thrive even in challenging growing conditions.  

Syngenta Seeds is headquartered in the United States. 


Qualifications

  • Minimum of 3 years of experience in a similar role, supporting complex software systems or applications.
  • Proven track record in developing user-friendly documentation and training materials.
  • Experience in conducting training sessions and workshops for diverse user groups.
  • Familiarity with agribusiness operations and breeding processes is preferred
  • Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear and concise manner
  • Adaptability and willingness to learn and stay up-to-date with system updates and changes. 
  • Ability to lead and facilitate training sessions and workshops effectively.
  • Familiarity with agribusiness operations and breeding processes is preferred.

Additional Information

What We Offer: 

  • A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs. 
  • Full Benefit Package (Medical, Dental & Vision) that starts your first day.  
  • 401k plan with company match, Profit Sharing & Retirement Savings Contribution. 
  • Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits. 

Syngenta has been ranked as a top employer by Science Journal. 
Learn more about our team and our mission here: https://www.youtube.com/watch?v=OVCN_51GbNI 

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. 

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  1. Durham, NC

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