Customer Service Specialist

Syngenta believes every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the North America Vegetable Seeds team is currently seeking a Customer Service Specialist in Boise, ID.

What You Will Be Doing:

• Responsible for establishing and maintaining solid relationships with assigned customer base. 
• Supply timely responses regarding product, pricing, and program information.
• Provide customer service by answering phone calls, message taking and assisting with transactions.
• Respond to all questions from customers in an efficient manner while always maintaining the highest level of professionalism.
• Tracking of all shipments. This includes obtaining and generating all necessary documentation.
• Responsible for notifying customers and Account Manager of their shipment with all necessary information, including tracking details, timelines, etc.
• Provide support to Syngenta Vegetable Seeds Platform, assist in other office duties as needed.

What Sets You Apart:

• Associate Degree in Agriculture, Business, Marketing or related field, and, OR
• 3+ years’ experience in Horticulture, Agronomy, or Agribusiness
• Strong data processing and & analytical acumen
• Experience in working as part of multi-functional teams.
• Excellent time management skills
• Focus on creating value for our customers.

What We Offer:

• Full Benefit Package (Medical, Dental & Vision) that starts the same day you do. 
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution. 
• Generous Vacation Policy in addition to paid holidays. 
• Maternity/Paternity Leave, Education Assistance, Wellness Programs and Corporate Discounts among other benefits. 
• Salary Range: $56,000 to $70,000
• A culture that celebrates diversity & inclusion, promotes professional development and strives for a work-life balance that supports the team members.  

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Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. 
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