Customer Service Representative

We invite you to help us shape the future of agriculture. At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, Syngenta Professional Solutions is currently seeking a Customer Service Representative in Greensboro, NC.

Accountabilities

• Responsible for managing the business of assigned accounts.
• Ensures the accuracy and timeliness of all order management and fulfillment transactions for their accounts.
• Demonstrates extensive knowledge of sales programs and policies.
• Accountable for a high-level of customer satisfaction. Anticipates situations and develops approaches that maximize business opportunities.
• Proactively finds new ways to build the client’s business and grow accounts.
• Supports and collaborates with business unit management in achieving targeted goals to maintain renewal business.
• Independently visits customers and attends field/sales meetings.
• Proactive identification and participation on and contribution to external departmental teams.

• High school degree or GED is required for this role. A 4-year degree is highly preferred
• Must be eligible to work in the United States without sponsorship support from Syngenta

Preferred Qualifications

• Understanding of Crop Protection, Seeds, and/or Ag industry
• Knowledge and use of business tools used in Customer Service Center (SAP, EDWH, Salesforce)
• Appropriate knowledge of and ability to engage internal processes and functions to fulfill customer inquiry, order and delivery requirements (Transportation, Planning, Distribution, Technical, etc.)
• Ability to understand the financial impact of decisions

What We Offer:

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs
• Full Benefit Package (Medical, Dental & Vision) that starts your first day
• 401k plan with company match, Profit Sharing & Retirement Savings Contribution
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits

2A WL

Recruiter:  Daniel Rey  Daniel.rey-1@syngenta.com

Syngenta has been ranked as a top employer by Science Journal.
Learn more about our team and our mission here:  https://www.youtube.com/watch?v=OVCN_51GbNI

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

All your information will be kept confidential according to EEO guidelines.

Syngenta is a global leader in agriculture; rooted in science and dedicated to bringing plant potential to life. Each of our 31,000 employees in more than 100 countries work together to solve one of humanity’s most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture.

We aim to improve the sustainability, quality and safety of agriculture with world class science and innovative crop solutions. Our technologies enable millions of farmers around the world to make better use of limited agricultural resources. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture.