Role purpose
- Be a key driver to lift APAC to the next level of Commercial Excellence (for the assigned CE scope)
- Continuously develop & shift the frontier of Commercial Excellence (for the assigned CE scope)
- Be the change agent in APAC for developing an Omni channel customer engagement capability
Accountabilities
- Work jointly with APAC countries to drive the Commercial Excellence effectiveness aligned to the priorities of countries
- Be subject matter expert and further develop & shift the frontier of Commercial Excellence.
- Work jointly and seamlessly with the Global Commercial Excellence Team on aligned priorities
- There will be 4 areas of Commercial Excellence :
- Capabilities of Marketing and Sales teams : develop and enhance commercial capabilities of country and regional teams towards best in class across Ag and allied industries.
- Omnichannel Effectiveness : Leverage internal/external digital tools that help improve relationships with the customer and enhance internal efficiencies on digital & traditional in-person touchpoints
- GTM: including Go-To-Market design, Field Force Effectiveness, new business models
- Ways of Working: leverage/lift-off of existing tools and programs. Own and measure the impact of these to ensure relevance in country.
- Customer Experience: how to improve the customer intimacy/experience, to deliver value to the commercial organization and our customers.
- Define relevant sales and marketing team KPIs and compensation to drive these new ways of working and ensure an online & offline holistic approach to digital tool adoption.
- Transfer best practice between countries and create a learning and leverage culture
- Lead key strategic commercial projects (such as digital, marketing, sales enablement) and ensure in country implementation to drive higher productivity
- Lead a test-and-learn approach to commercial innovation, working closely with cross-functional partners
- Embed digital processes & best practice in existing commercial teams for sustainable performance
- Track performance and identify gaps in capabilities both in country and in region
- Plan and implement capability training for commercial teams (e.g., digital bootcamps, selling and marketing excellence, multi-channel customer engagement)
Qualifications
Knowledge, Experience & Competencies
- Min 15 year experience in commercial functions
- Solid experience in working cross countries
- Solid experience in stakeholder/influencer management
- Can Lead and Manage change
- Is able to Engage and Inspire
- Build Talent
Critical knowledge
- Strong business acumen
- Ability to understand and adapt to different markets and cultures
- Strong communicator with ability to interact with Leadership Team
- Diplomatic but strong results orientation
- Wins through people/teams
- Fluent in English
Additional Information
Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, colour, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
Company Description
Syngenta Group is one of the world’s leading sustainable agriculture innovation companies, with roots going back more than 250 years. Our 53,000 people across more than 100 countries strive every day to transform agriculture through tailor-made solutions for the benefit of farmers, society and our planet – making us the world’s most local agricultural technology and innovation partner.
Syngenta Group is committed to operating at the highest standards of ethics and integrity. This is a commitment that we are making to investors, customers, society and employees. Syngenta Group is also
Committed to maintaining a workplace environment free from discrimination and harassment.
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