Business Support Team Lead

We're excited to announce that we are hiring for a Business Support Team Lead to manage a team of business assistants who perform essential business support tasks. This role focuses on overseeing and optimising core business, technical, and administrative processes, driving continuous improvement, and ensuring efficient operations in support of the Jealott’s Hill site. The role is crucial in engaging with stakeholders, ensuring high-quality service delivery. developing team members and implementing innovative solutions to enhance productivity and effectiveness. Responsibilities will include: 

• Embedding a continuous improvement approach to business support activities to improve the customer experience at all touch points 
• Identifying innovative solutions to drive automation and efficiency in underlying processes 
• Demonstrating strong change management leadership and communication as the business support team and site needs evolve. 
• Lead the personal and professional development of the business support team to enable them to perform their responsibilities to a high standard, promoting a growth mindset, and identifying skills gaps and training needs. 
• Developing and owning a succession plan for key roles and building resilience for essential activities. 
• Ensuring the business support team maintain auditable records of all activities, policies, and procedures. 
• Playing a leading role in exchanging knowledge, thinking and good practices across the Crop Protection R&D business, partnering with other relevant professionals and business leaders. 

Syngenta Crop Protection is a leader in agricultural innovation, bringing breakthrough technologies and solutions that enable farmers to grow productively and sustainably. We offer a leading portfolio of crop protection solutions for plant and soil health, as well as digital solutions that transform the decision-making capabilities of farmers. Our 17,900 employees serve to advance agriculture in more than 90 countries around the world. Syngenta Crop Protection is headquartered in Basel, Switzerland, and is part of the Syngenta Group. 

Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture. 

• Strong knowledge of office management principles, task management, diverse administrative processes, and business operations. 
• Advanced proficiency in communications, workflow and business software platforms (e.g. Microsoft Office Suite, SAP, Ariba, ServiceNow etc). 
• Strong experience in administrative or business support roles, with proven experience in a leadership position with an ability to motivate and develop others. 
• Detail-oriented with a passion for high-quality, customer-focused delivery. 
• Demonstrated ability in building, developing and leading a customer centric team while driving continuous improvement. 
• Strong analytical and problem-solving skills and experience. 
• Excellent communicator adept at prioritizing tasks, leading change, and adapting to changing requirements 
• Experience in process improvement methodologies and project management is desirable. 

Our site 

Jealott's Hill International Research Centre UK is situated in pleasant semi-rural surroundings between Bracknell and Maidenhead and is the place of work for approximately 800 Syngenta scientists and support staff. Jealott’s Hill is one of the main global research and development sites and key activities include research into discovery of new active ingredients, new formulation technologies, product safety and technical support of our product range. 

What we offer

• Extensive benefits package including a generous pension scheme, bonus scheme, private medical & life insurance.  
• Up to 31.5 days annual holiday. 
• A position which contributes to valuable and impactful work in a stimulating and international environment.    
• The chance to work as part of a global team to address the current and future needs of the agricultural sector. 
• Learning culture and wide range of training options. 

Syngenta has been ranked as a top 5 employer and number 1 in agriculture by Science Journal. 

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Learn more about our D&I initiatives here: https://www.syngenta.com/careers/working-syngenta/diversity-and-inclusion  

Jealott’s Hill has Disability Confident certification.  

We are committed to making all stages of our recruitment process accessible to all candidates and our Jealott’s Hill site are a Disability Confident Level 2 Employer. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we can to support you.