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Региональный менеджер системы управления взаимоотношениями с клиентами

  1. Marketing
  2. Krasnodar
  3. Syngenta Crop Protection

Job description

This vacancy has now expired. Please see similar roles below...

  • Поддержка CRM системы компании Сингента на уровне России 
  • Контроль и управление CRM системой в соответствии с бизнес-процессами организации 
  • Обучение/коучинг сотрудников компании Сингента и оказание им поддержки в правильном выборе функционала CRM системы 
  • Управление данными CRM системы в виде валидации и пополнения данных о клиентах  
  • Следование стандартам компании Сингента в своей работе 
  • Техническое сопровождение CRM системы на уровне России.  
  • Участие в разработке, развитии и адаптации CRM системы в России согласно различным бизнес-процессам организации 
  • Координация работы CRM системы согласно глобальным требованиям организации (вовлеченность в глобальные проекты) 
  • Техническая поддержка региональных CRM коллег –  инциденты, запросы на новые технические решения. 
  • Обучение сотрудников работе в CRM системе 
  • Поддержка и обновление мастер данных системы согласно процессам 
  • Валидация/контроль над валидацией данных CRM системы 

Требования к квалификации

  • Высшее образование  
  • Продвинутый пользователь PC 
  • Опыт работы в CRM системах (предпочтительно Salesforce.com) на позиции Администратора/Бизнес администратора не менее 2 лет 
  • Продвинутый пользователь ERP and CRM систем – SAP, Salesforce.com 
  • Английский язык (желательно) 
  • Стратегическое мышление 
  • Аналитические способности 
  • Внимание к деталям, ориентация на анализ, качество и процесс 
  • Коммуникабельность 
  • Расставление приоритетов 
  • Работа в команде 

Дополнительная информация

  • Фиксированный оклад + годовой бонус
  • Компенсация питания
  • ДМС, страхование жизни
  • Расширенный оплачиваемый отпуск (35 дней в году), программа поддержки сотрудников

Описание компании

Являясь мировым лидером на рынке средств защиты растений, мы помогаем фермерам противостоять угрозам и обеспечивать достаточное количество безопасных, питательных и доступных продуктов питания для всех – при минимальном использовании земельных и других сельскохозяйственных ресурсов.

Syngenta Crop Protection обеспечивает безопасность растений от посадки до сбора урожая. С момента посева семян и до сбора урожая посевы необходимо защищать от сорняков, насекомых и болезней, а также от засух и наводнений, жары и холода.

Штаб-квартира Syngenta Crop Protection находится в Швейцарии.
 

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